QUALITY POLICY

Aware of the importance of high quality, SimiGon management declares that:

• SimiGon ensures the highest level of quality and continuous improvement in all activities, products and services provided by SimiGon, through precise quality management processes.

• To achieve the highest level of quality, SimiGon defined a quality management system. The main guidelines of SimiGon’s quality management system are:

1. High quality products require a comprehensive planning of the development.

2. Self-Examination - The quality management system lists reviews and inspections of SimiGon products and SimiGon development procedures to maintain a high level of quality.

3. Quality Failure Management - SimiGon believes that a problem found is an asset. The quality management system defines a way of analyzing problems to prevent them from happening again, and to improve the testing system to ensure that if problems exist, they are discovered.

4. Highly Qualified Personnel - SimiGon believes that only highly qualified personnel can produce top-level products of maximum quality. The quality management system specifies that SimiGon carefully chooses its employees, implement training activities and monitors their performance.

5. Maximum Flexibility - The quality management system is designed for minimum bureaucracy and maximum flexibility to allow maximum freedom in SimiGon’s employees' daily work, while maintaining high quality standards.

6. Personnel Awareness - Quality management functions effectively only if personnel are aware of its importance. SimiGon ensures that all personnel know and understand the quality management system’s requirements.

7. Customer’s Requirements - For satisfying customer’s requirements, a clear definition of all customer’s requirements and expectations have to be defined and surveyed.

8. Customer Service – SimiGon shall ensure customer service satisfaction through high quality products and services.

• SimiGon management is fully committed to the quality management system and will provide all necessary means and all needed personnel for its implementation.

• SimiGon management will monitor and review the implementation of the quality management system to ensure that high quality standards are maintained

• SimiGon abides by all legal requirements and professional standards relating to its activities.

• SimiGon Quality Management System fully complies with and is certified according to the ISO 9001:2015 standard for design, development, training and support of SW system in the field of training, communication and simulation.